Order Turnaround Times

Our print and photo products are shipped from Oklahoma via USPS and are typically delivered in less than 14 days. In most cases, customers receive their orders within 7–10 business days.

We ask that you allow up to 30 days before requesting a replacement for a delivery issue. This window allows time for USPS delays and for any undeliverable packages to be returned to our office. Unless otherwise noted, all orders are generally received within 30 days.

Ultimate Exposures currently offers the option of One-Day Rush Processing. This option is only available by phone, prior to submitting your order, and only applies to a rush on processing the order, NOT the delivery of the order.

Customers may select FedEx Next Day Delivery for a flat rate of $65.00 directly on our retail website, when checking out. Be sure to review the order cutoffs below before submitting your order.

Orders placed by noon Central Time, M-TH will be received the next day.
Orders placed by noon on Friday will be received on Monday.
Orders placed after noon on Friday will be received on Tuesday.
FedEx does not deliver to P. O. Boxes.

*Custom products are not eligible for FedEx Next Day Delivery.

When Will I Receive My Digital Images?

For standard digital images, the email containing your download link(s) is typically sent within 15 minutes of submitting your order. The email is sent to the email address entered in the billing section at checkout.

Digital Images With Ultimate Retouching

If your download includes Ultimate Retouching, delivery takes longer because the image is completed by a professional production artist.

Delivery timeframe: up to 3 business days
Download links will be emailed once retouching is complete\

If it has been more than 30 days since your order shipped, please email us and include:

Name on the order
Order ID (ex: VG1234567)
Shipping address the order was sent to

We’ll be happy to assist you from there.