Frequently Asked Questions

I Don't See The League Package Option
(Coaches) My Buddy Photo is Not Under My PIN
How Do I Redeem My Free Coach's 5x7 Team Print?
Can I Order School and Sports Photos Together?
Can I Redeem All of My Kids Free Items In One Order?
What is a Digital Download?
Why Do I Only See the Substitute League Package Option?
Why Won't My Payment Card Go Through?
How to Select a Background for Your Photo
Why is the Class Photo Unavailable as a Download?
Privacy & Ordering Restrictions
Where Can I View All Products and Pricing?
What are the Benefits of Digital Downloads?
How to Confirm or Modify an Appointment
How Can I Book a School or Sports Photography Event?
Can I Get Free Shipping on My Order?
What is the Difference Between the League Special and League Package?
Do My Prints Come With Downloads?
Correcting Athlete Registration Information
Why Do I Need to Enter Shipping Details for Downloads?

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