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Frequently Asked Questions
- When Will I Receive My Proofs?
- Order Turnaround Times
- Why Pricing Differs Between School Photos and Senior Portraits
- Adding Multiple Team Images to a Download Package
- Why is My Voucher Code Not Working?
- How Do I Place an Order Online?
- What are 'Proofs' in Photography?
- Where Can I Find My PIN?
- Why is There Only One Download Option? (SPORTS)
- Where and How Do I Enter My Voucher Code?
- What is Retouching?
- How To Order Retouching for Packages, Prints & Specialty Products:
- How to Add Multiple Poses to a Package
- How Long Do Individual Photo Sessions Last?
- How Long Do I Have to Order?
- Where Can I Find My Tracking Number?
- How Do I Redeem My Free 5x7 Team Print
- I Received a Text Offering 10% Off My Order
- How to Order from Multiple PINs (Order for Another)
- Correcting Errors Before Submitting an Order